RCM ReFramed Podcast

The RCM to CEO Path

Written by Alex Oey | Jul 6, 2026 5:11:30 PM

 

 In this episode, host Shawn Gretz, President, Sales and Marketing for GetixHealth and Ohio County Healthcare CEO Shellie Shouse talk about her path to CEO from the finance world and how it gives her a unique view into hospital leadership. She highlights the advantages of starting with a CPA and building on it with an MBA in healthcare and additional certifications. Shawn and Shellie also discuss the pressures of distressed hospitals and the sequence she uses to make improvements, what information hospital boards need, and what CFOs should know before stepping into the CEO role.


Key Topics Covered

  • The cash/revenue cycle fundamentals/culture sequence for distressed hospitals

  • Why "numbers are outcomes, not causes" should change how finance leaders diagnose performance
  • The credentialing-to-cash blind spot in physician onboarding