When Financial Counseling Becomes Case Management

In this episode of RCM Reframed, host Shawn Gretz, President, Sales and Marketing for GetixHealth, and Jonathan Davis, Executive Director of Patient Access and Revenue Cycle Analytics at Yale New Haven Health, talk about how revenue cycle strain is no longer just a denials problem. They discuss how pressure is coming from three directions at once and how it is a daily operating model problem.

This episode of RCM Reframed is one you won’t want to miss. Shawn and Jonathan discuss a variety of topics, including:

• The "endless battles" that RCM leaders are facing daily
• HR 1 / Big Beautiful Bill and Medicaid work requirements
• Financial counseling becoming case management
• The 3x-not-10x reality of AI and where AI actually pays off