In this insightful conversation, host Shawn Gretz, President, Sales and Marketing for GetixHealth, sits down with Michael Laukaitis, Director of Revenue Cycle Analytics, Accounting, and Quality Assurance at UT Southwestern Medical Center, to discuss challenges in revenue cycle, AI, automation, and the future of RCM.
Discussing everything from what is changing most in revenue cycle, hidden inefficiencies within everyday operations, and the assumptions leaders need to challenge, to how automation and AI can improve workflows, prioritization, and team performance, Shawn and Michael explore what revenue cycle leaders need to rethink as they build smarter, more connected operating models for the future.
Key Topics Covered
How payer complexity is reshaping revenue cycle operations
Why outdated operating models need smarter workflow design
Ways to reduce hidden inefficiencies and preventable rework
Where automation and AI can support revenue cycle teams